Shipping times vary between 16-26 days when shipping to Canada or the US.
Depending on your shipping method, approximate delivery times vary between 14 and 60 days. Please allow the full 60 days before contacting us about your order not being delivered.
Delayed delivery - Unfortunately we do not have any control over the shipping of your order. In the rare occasion of a delay occurring, we appreciate your patience and understanding. Please contact us if you have not received your order after 60 days and we will do our best to resolve the issue.
Processing Time vs Shipping Time
Please note that processing time (3-7 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 3-7 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, your package will then be picked up by our shipping company for dispatch.
We are not responsible for customs fees. Please contact your local customs agency to find out more about these fees.
Also, please note that due to our supplier working from multiple warehouses, if you ordered more than one item, they will likely arrive seperately within a few days of one another.